Never Split the Difference

After a stint policing the rough streets of Kansas City,Missouri,Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers,gang leaders and terrorists.Never Split the Difference takes you inside his world of high-stakes negotiations,revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most-when people’s lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game,Never Split the Difference will give you the competitive edge in any discussion.